Refund and Cancellation Policy

Refunds

No refunds – all exchange operations, sales, and purchases of Cryptocurrency via the Service are final.

You may cancel an order initiated via transaction order form only if such cancellation occurs before Serene Swap executes the exchange operation.
Once your order has been executed, you may not change or cancel your authorization for Serene Swap to complete the transaction.
If an order has been partially filled, you may cancel the unfilled remainder.
If a transaction order may not be complete due to insufficient funds, Serene Swap may cancel the entire order or fulfil a partial order using available Funds.