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Unveiling KYC: your passport to a secure crypto world

Ever wondered why we’re so keen on KYC documents? At Serene Swap, we’re not just about crypto – we’re committed to top-tier security, stringent AML measures, and the art of truly “Knowing Your Customer.” This isn’t just for us; it’s your fortress against fraud, criminal activity, and more.

Unlocking your crypto potential: KYC documentation unveiled

In our quest for secure crypto horizons, we’ve crafted three distinct user levels, each with its documentation requirements. While the basics remain the same, the Serene Swap’s Compliance Department may seek additional documents when needed.

LEVEL 1

For those navigating orders between €200 - €5000

  • Proof of Identity
  • Selfie Liveness Verification

LEVEL 2

Elevating the game for orders ranging from €5001 - €75000

  • All documents from Level 1
  • Proof of Address
  • Form 501 (Cryptocurrency Purchase Confirmation)

LEVEL 3

The pinnacle, orders starting from €75001 and beyond

  • All documents from Levels 1 and 2
  • Form 502 (Advanced Limits Application)
  • Source of Funds Evidence

With Serene Swap, your journey to the stars comes with layers of security and opportunity.

Discovering your identity: what you need to know

Proof of Identity is the cornerstone of trust in the crypto world. It’s your digital passport to Serene Swap, and we request a government-issued document to vouch for your identity.

Accepted documents include:

  • Passport
  • National Identity Card
  • Driver’s Licence
  • Resident Permit (with an ID of the country of origin)
  • Recognized Temporary Permits

Here’s the catch:

  • The document must be valid and not expired.
  • It should be a full-size, colour scan or photo.
  • Both sides must be visible.

But we don’t stop there!

Proof of Address is your second key to the crypto realm. We ask for an officially issued document to confirm your current residence.

Accepted documents include:

  • Electricity Bill
  • Municipality Document
  • Water Service Bill
  • Landline Telephone Bill
  • Internet Service Bill
  • Credit Card Statement
  • Bank Statement
  • Tax Declarations
  • Lease Agreement
  • Mortgage Statement
  • Insurance Agreement (if it’s for your residential premises)

Here’s the lowdown:

  • The document can’t be older than three months from your registration date.
  • It should display your full name, address (no P.O. Box), and issue date.
  • Just like Proof of Identity, it should be a full-size, colour scan or photo, and both sides should be visible.

At Serene Swap, we believe trust is built on transparency, and these verification steps help ensure your security in the crypto universe.

Streamlining the forms: effortless steps for you

But what about those forms, you ask? We’ve made it as easy as an ABC for you.

Introducing:

  • Form 501 - Your Cryptocurrency Purchase Confirmation
  • Form 502 - Your Ticket to Advanced Limits

Signing these forms is a cinch. You can either:

  • Print them and sign by hand.
  • Or go digital – simply scan or snap a picture and send it back to us at the Compliance email address from your registered email.
Sending these documents your way?

Piece of cake! Here’s how:

  • Upload them directly from your account using the ‘Upload Documents’ option.
  • Shoot an email to our Compliance Team at support@sereneswap.com.

At Serene Swap, we believe in making your journey smooth and hassle-free.

Summing it up:

Your KYC documents are your gateway to the crypto universe. You can dispatch them to the compliance email address from your registered email or seamlessly upload them to your account.

When it comes to documents, we have an eye for clarity. We accept only full-colour, clear pictures or scans of the original document.

We can’t accept fake, stolen, or tampered IDs, blurred copies, cropped, overexposed documents, or expired ones. No copies of copies, please!

As for Proof of Address (POA), it’s versatile. You can submit it as a copy or even a sleek black-and-white version.

At Serene Swap, it’s all about security, clarity, and your journey in the crypto world.

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